Thursday, April 14, 2011

APSLab Phone Xpress - a system for recording and analyzing calls PBX

In any large organization, sooner or later there is a problem of accounting, billing and optimization of telephone conversations of employees and departments. The solution of this problem allows to control the costs of local, long distance and international calls. This is a fairly large amount for any company, especially calls made to mobile phones and foreign partners. In addition to control communications costs, any manager wants to improve the efficiency of departments of the company, take into account the load lines and monitor the use of telephone for personal purposes of employees.

Program Phone Xpress allows you to solve all problems. Perform these tasks is possible, with the analysis of telephone conversations as employees individually and departments as a whole. Frankly, the presence of the company implemented the system of accounting, billing, analysis and monitoring of telephone calls significantly reduces abuse by employees, and also contributes to a more professional duties. Virtually all experts agree that the introduction of the corporate billing system allows approximately 20% reduction in communication costs.

Phone Xpress software complex is a modern system of accounting, analysis and rating of calls office PBX and PBX. Our program can work simultaneously with an unlimited number of PBXs, and all data will be stored in a single database that allows you to analyze more detailed information across the enterprise.

Phone Xpress program is able to receive data from virtually all known manufacturers PBX, such as Alcatel, Avaya IP Office, Avaya Definity, Ericsson, LG, NEC, Nortel, Panasonic, Samsung, Siemens and others - a list of supported PBX.

Source: apslab

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